[cs_content][cs_section parallax=”false” style=”margin: 0px;padding: 45px 0px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][x_custom_headline level=”h2″ looks_like=”h3″ accent=”false”]Code of Practice[/x_custom_headline][cs_text]The Insurance Brokers Code of Practice sets out the minimum service standards that clients can expect from Affinity. It commits Affinity to:
· high standards of customer service;
· a free and transparent complaints and compliance review process; and
· abide by any binding sanctions imposed on Affinity under the Code for any breach.
More information about the Code of Practice can be accessed online at:
http://www.nibacodeofpractice.com.au
http://www.niba.com.au/codeofpractice/NIBA_Code_2013.pdf[/cs_text][/cs_column][/cs_row][/cs_section][/cs_content]